Refund policy

REFUND & RETURN POLICY

We want you to love your Peek Breeze dress. If it doesn't fit or isn't quite right, we're happy to help.

RETURN WINDOW
You have 14 days from the date you receive your order to request an exchange or a refund.

ELIGIBILITY
To be eligible, items must be:
- Unworn, unwashed and in their original condition
- Free of makeup, deodorant, perfume, pet hair or odors
- Returned with all original tags attached

FINAL SALE
Items purchased on sale or with a discount code of 30% or more are final sale and cannot be returned or exchanged.

HOW TO START A RETURN OR EXCHANGE
1. Email us at contact@peekbreeze.com within 14 days of delivery with your order number and whether you'd like an exchange or a refund.
2. Once we confirm your request, ship the item back to the address below using the carrier of your choice. We recommend a tracked service, as we cannot be responsible for packages lost in transit.
3. Include a note in the package with your name and order number.

RETURN ADDRESS
Peek Breeze
136 1re Avenue
Stoneham-et-Tewkesbury, QC G3C 2N1
Canada

CUSTOMS DECLARATION FOR RETURNS
Since your return is shipped from the United States to Canada, a customs form is required. Please declare the package as:
"Returned merchandise – clothing originally purchased from Peek Breeze"
Mark it as a return and not as a gift or a sale.

RETURN SHIPPING
- Refunds: we'll reimburse your return shipping cost. Simply keep your shipping receipt and send us a copy by email. The reimbursement will be added to your refund.
- Exchanges: return shipping is the customer's responsibility. We'll ship your new item to you at no additional shipping cost.

EXCHANGES
Need a different size or color? Once we receive your return, we'll ship your new item at no additional shipping cost, subject to availability.

REFUNDS
Once your return is received and inspected, we'll email you to confirm. Approved refunds, including your return shipping cost, are issued to your original payment method within 5 business days. Your bank may take a few extra days to process it.

Please note:
- Original shipping charges are non-refundable.
- Duties and import taxes paid at checkout are non-refundable, as they have already been paid to customs on your behalf.

DAMAGED OR INCORRECT ITEMS
If your order arrives damaged or you received the wrong item, email us within 7 days of delivery with photos, and we'll make it right at no cost to you.

QUESTIONS?
Contact us anytime at contact@peekbreeze.com.